1. Order Confirmation & Processing
Because DECOR MISS operates as a B2B wholesale supplier rather than a consumer e-commerce retailer, all purchase orders are initiated and confirmed through our sales desk via WhatsApp or official email.
An order is considered confirmed only upon mutual agreement on the selected SKUs, batch quantities, current wholesale pricing, applicable taxes, packaging specifications, and receipt of agreed advance payment.
2. Packaging & Fragile Transit Standards
Ceramic products require specialized handling. All DECOR MISS items are packed with industrial protective standards, which may include heavy-duty corrugated cartons, internal bubble wrapping, individual divider sleeves, and reinforced outer wooden or plastic crating where necessary for fragile consignments.
3. Dispatch Timelines
Standard in-stock consignments are typically prepared and dispatched following payment clearance. Lead times depend on:
- Immediate stock availability at our Khurja or regional holding facilities.
- Custom finishing, inspection, or palletization requirements.
- Batch order volume (e.g. 10 pieces vs. full commercial pallet orders).
[Business Owner Note: Enter standard dispatch turnaround window here, e.g. 3–5 business days for ready stock; 10–20 days for made-to-order ceramic batches].
4. Serviceable Locations & Logistics Partners
We supply wholesale orders across serviceable domestic logistics networks in India. Deliveries are routed via commercial road transport services, surface express logistics, or courier partners depending on shipment weight, package dimensions, and destination accessibility.
5. Freight & Shipping Charges
Unless explicitly quoted as freight-inclusive in writing by our wholesale desk, shipping and transport charges are calculated separately based on:
- Volumetric weight and dead weight of the packed carton(s).
- Destination pincode and distance from origin dispatch hubs.
- Door delivery vs. transport godown collection terms.
Freight charges may be charged on a prepaid basis or shipped on a "To-Pay" freight basis where agreed.
6. Tracking & Consignment Notes
Upon handover of goods to the transport carrier, our team shares the formal Bilty / Consignment Note (LR copy) or tracking number directly with the buyer via WhatsApp or email for monitoring transit status.
7. Transit Delays & Force Majeure
While we partner with reputable commercial logistics carriers, DECOR MISS is not liable for carrier transit delays resulting from severe weather events, national or regional transport strikes, local entry restrictions, or regulatory inspections along transit routes.
8. Questions About Delivery
For delivery status updates or special logistics requests, please reach out to our wholesale desk directly:
WhatsApp: +91 70427 75648 / +91 85870 69154
Email: connect@decormiss.com